THE ELEARNING FRAMEWORK IN THE RECENT TRAINING CERTIFICATION SYSTEM

ABSTRACT

This work seeks to interpret the legislation in force contributing to a better understanding of the requirements related to elearning that are present in the DGERT Training Entities Certification Guide.

The work intends to contribute, in a practical way, for all advisers and managers wishing to certify the elearning in an organization through the DGERT standards. It brings together the views of key stakeholders including DSQA ‐ Directorate of Quality Services and Accreditation DGERT ‐ Directorate General of Employment and Work Relations as the entity responsible for the certification process, governed by the Portuguese State, elearning companies, management consultants in elearning systems and technical experts in DGERT certification processes.

Submit a proposal for intervention in the framework of quality management, supporting internal audit actions, including a support manual, an internal audit procedure, respective audit plan and a checklist.

KEYWORDS: Certification, elearning, training, quality, checklist.